Updated on | by Critter Nets - Blogs
What Questions Should You Ask When Interviewing a Pet Sitter
Choosing a pet sitter is a major decision — after all, you’re trusting someone with your beloved pet’s happiness, health, and safety.
Interviewing a potential pet sitter is the best way to ensure they’re the right match for your pet and your peace of mind.
But what exactly should you ask during that conversation
Here’s a complete list of the most important questions to ask when interviewing a pet sitter.
1. What Experience Do You Have with Pets Like Mine
Start by understanding their background.
- Have they cared for pets similar to yours (dogs, cats, birds, reptiles, senior pets, pets with medical needs)
- Do they understand breed-specific behaviors or special requirements
Tip: Experience with your pet’s type, size, and temperament can make a huge difference!
2. Are You Licensed, Bonded, and Insured
A professional sitter should carry insurance to protect against accidents, injuries, or property damage.
- Licensing shows professionalism.
- Bonding adds extra protection against theft.
Why it Matters: It protects you, your home, and your pet.
3. What Training or Certifications Do You Have
Ask if they are:
- Certified in pet CPR and first aid.
- Members of professional organizations like Pet Sitters International.
Bonus: Certification shows commitment to providing the best care possible.
4. How Do You Handle Pet Emergencies
Emergencies can happen — you need to know the sitter is ready.
- Will they take your pet to your preferred vet
- How will they contact you
- Do they have a backup plan if they can’t reach you quickly
Tip: A calm, organized answer shows they’re prepared.
5. Can You Provide References
Always ask for references from previous clients — and actually call them!
Helpful Hint: Ask the references about reliability, communication, how their pets reacted to the sitter, and if they would rehire them.
6. What Services Are Included in the Visit
Clarify what’s standard and what costs extra:
- Feeding, walking, playtime, litter box cleaning, medication administration
- Home tasks like watering plants or bringing in mail
Tip: Make sure their services match your and your pet’s expectations.
7. How Long Are Your Visits
Be specific:
- How many minutes will they spend with your pet per visit
- Will they do more if needed (like longer walks for energetic dogs)
Reminder: Quality time matters more than just a quick check-in!
8. Will You Send Updates While I'm Away
Most pet owners love receiving updates!
- Will they send daily texts, photos, or videos
- How often will you hear from them
Emotional Tip: Seeing your happy pet can help ease any worries during your trip.
9. What Is Your Backup Plan If You Can’t Make a Visit
Life happens — ask:
- Do they have a backup sitter
- What steps will they take to ensure your pet isn’t left without care
Critical: A reliable backup shows true professionalism.
10. Do You Offer a Meet-and-Greet Before Booking
Your pet should meet the sitter before the first official visit.
- Watch how the sitter interacts with your pet.
- See if your pet feels comfortable around them.
Trust Tip: Pets are great judges of character. Their comfort is key!
11. What Are Your Rates and Payment Policies
Avoid surprises by getting all financial details up front:
- How much do they charge
- What’s their cancellation policy
- Do they require a deposit
Helpful Hint: Clear agreements protect everyone involved.
12. Do You Have Experience Administering Medications or Handling Special Needs
If your pet requires medication, special feeding routines, or has medical conditions:
- Ask if the sitter has experience.
- Ensure they feel confident following medical instructions.
Important: Your pet’s health depends on it!
13. How Many Other Pets Will You Be Caring for During the Same Time
Some sitters juggle multiple clients.
- Will your pet get enough attention
- Can they handle emergencies if they are busy with other animals
Balance Tip: You want your pet to be a priority, not an afterthought.
Conclusion
Finding the perfect pet sitter isn’t just about skills — it’s about trust, reliability, and heart.
By asking these thoughtful, thorough questions during the interview, you’re giving your pet the very best chance to be safe, happy, and loved while you’re away.
Remember: It’s okay to be picky!
Your pet deserves nothing less than someone who treats them like family.
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